FAQs

1. HOW LONG ARE SHIPPING TIMES?

Our warehouses in Dearborn, MI will ship your products within 24 hours of receiving your order, and then take 1-4 business days to get to your doorstep.

 

2. WHERE YOU ARE?

Serving within parts of Wayne County Michigan: Livonia, Taylor, Dearborn, Dearborn Heights, Allen park, Inkster, Garden City & Redford.

 

3. WHAT'S YOUR RETURN POLICY?

If something went wrong, instead of returning items you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a pic, and we’ll give you your money back in full - as easy as it gets. Then, if possible, you can donate your product to a local charity or recycle it.

 

4. CAN I CANCEL MY ORDER?

Cancellations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.

 

5. WHAT HAPPENS IF I RECEIVE THE WRONG ITEM?

If there’s an issue with your product - if it’s defective or otherwise not exactly what you needed - then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.